Summary
In this introductory module, we defined the 3 dimensions of clinical quality, explored the key principles of quality improvement and outlined some of the common tools that are used within healthcare.
The next four slides comprise a self-assessment, which you should attempt to consolidate your understanding of quality improvement.
When you have answered the questions correctly you can print a certificate to show you have completed this session.

Stage 1: Preparation and Planning (including for repeated cycles)

Stage 2: Measuring Performance

Stage 3: Implementing Change
