Welcome to our e-learning introduction to quality improvement for patients and the public

By the end of this module you will be familiar with:

  • Your vital role in improving healthcare quality
  • Quality improvement principles
  • Quality improvement data

On completion of the module, a short, certificated self-assessment is available to test your understanding of quality improvement.

All links to external documents are for your optional further reading only and do not feature in the self-assessment.

Navigating this course

  • Use the ‘Next’ and ‘Previous’ buttons at the bottom of each page
  • Click on pink text to see more information or download further reading
  • Move your mouse over graphics to reveal additional content
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